Added: 06/02/2006 |
With over seven years in the travel industry, Spencer Travel has been recognized as an award winning travel agency with a focus on product knowledge and customer service. Since its beginnings, the company's business has grown about 500 percent which has been recognized with a bunch of travel awards for staff excellence in customer service. In 2001, Spencer Travel became a member of The Qantas Agent Platinum Club and The Abercrombie and Kent Connoisseur Club. Recently, it was offered membership into the Virtuoso Group and elite travel companies worldwide, whose membership is only open to the top one percent of travel agencies in the world.
All Spencer Travel Services are designed especially to meet the needs of customers requiring the highest in business experience within the corporate arena. By designing services that cater to each customer's individual needs the company develops a personal profile which in turn provides travel management reports that are required for effective business travels.
Training and education is some of the highest priorities of Spencer Travel because the staff and the management are forever being sent on tours to visit hotels, airports, restaurants, and resorts. This makes Spencer Travel Services a first hand experience since the company's agents can advise correct travel plans for travel time management and cost effectiveness. By placing itself in the boutique travel arena that counts on cost effectiveness and technology, the company has adopted a position for its business that aims at implementing new advances in both communications and technology. Spencer's Travels web site is recognized as the best way to supply information to customers with the ease to research the client's requirements.
Spencer Travel Services work so effectively because the company's dedicated staff understands the importance of communicating between the client and the agency which is the essence of complete customer satisfaction. The agency's list of clients is kept small which enables them to focus on the communication, planning, and budgeting as part of the business travel. Among the companies clients are industries that require a high degree of accessibility and expertise which allows them to change travel arrangements during business trips. Spencer Travel coordinates the most exacting travel arrangements in the most effective way and under the most extreme conditions.
Some of Spencer Travel Services include hotel and airline reservations group travel arrangements, hotel and flight reservations via the internet, travelers' checks, Visa management information, and insurance. The latter is available in the following forms: travel insurance designated for travelers' up to 69 years old that covers a single trip, Mature Age Travel Insurance for travelers between 70 and 84 years of age that covers a single trip, Non Resident Travel Insurance for overseas travelers up to 69 years old for a single trip to Australia, Annual Business Travel Insurance that provide for an unlimited number of trips up to three months. Also available is a pre trip assistance that gives important advice for attending travelers and emergency assistance provided 24 hours a day that comes with your travel insurance.
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