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Northwest as One of the US Leading Business Class Airlines

Added: 06/08/2006

Regarded as the fifth largest airline in the world, Northwest Airlines serves over 900 cities in 160 countries on six continents. Together with its partner, Northwest Airlink is operates some 1,200 daily departures with hubs in Amsterdam, Tokyo, Memphis, Minneapolis and Detroit. More than 31,000 Northwest Airlines employees worldwide are committed to delivering top level of service and best air travel solutions to each of the business class airline's customers.

Ranked with the world's leading business class airlines, Northwest Airlines began in October 1926, delivering mail from Minneapolis to
Chicago. In 1927 the airline introduced passenger service. In July 1947, it pioneered the Great Circle route to Asia with service to Manila,
Shanghai, Seoul and Tokyo. By acquiring the Republic Airlines in 1986, Northwest Airline has strengthened its route system, gaining hubs in Memphis and Detroit. Since then it has formed a number of alliances with US leading business class airlines offering seamless and convenient service between the USA and cities worldwide. One of such alliances was formed in 1993 between Northwest Airlines and KLM Royal Dutch Airlines, aimed at improving customer travel options and providing a variety of benefits to millions of travelers in the United States, Europe and Asia. In 1998 similar alliance was formed between Northwest and Continental Airlines. It also has some marketing affiliations with a number of regional airlines that operate as Northwest Airlink. Northwest is also a member of SkyTeam - a global alliance with Air France, AeroMexico, Alitalia, CSA Czech Airlines, Continental Airlines, Delta Air Lines, Korean Air and KLM Royal Dutch Airlines. Together they offer customer on of the most extensive global networks in the world.

Operated by Northwest is a fleet of over 400 aircraft, including McDonnell-Douglas DC-9s and DC-10s and Boeing 747s and 757s to create this business class airline. It is also recognized as one of the largest cargo airlines operating a fleet of 14 B747 freighters, being the only US combination carrier to operate 747 freighters.

As one of the largest and most profitable business class airlines, Northwest offers a wide range of services to corporate customers ensuring
top level of comfort. The company launched its CorpNet program designed for business travel managers, who have now Preferred Carrier Agreement with Northwest Airline/KLM. To help them manage their travel needs with Northwest/KLM Royal Dutch Airlines, the program features the following: CorpNet Share-Based Corporate Agreements and CorpNet Internet Fare Performance Tracking. The benefits of the former include: improved distribution of reports by using electronic web-based reports; share based agreements, affected by fluctuations in the economic environment; and monthly program results including savings and future opportunities. Another feature of the CorpNet program is its ability to include web fares in the corporate performance measurement.

Among the latest innovations of this leading business class airline is World Business Class designed to get corporate travelers from the curb
to the plane in a quick and comfortable manner. Prior to departure, customers of World Business Class are invited to visit the World Clubs
lounges - a quiet place to relax and have a light snack before departure. While flying, you'll enjoy digital audio systems with state-of-the-art
headsets, spacious seats and excellent dining experience adding up to maximum comfort for business travelers. This level of service is
available with a business class only airline, which contributes to Northwest's position of a leading air business travel providers.




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