There is another question: why do companies do mystery shopping?
As the average consumer becomes more educated about their purchasing power, they have already known how to use it correctly when the service is inappropriate. This gives them the opportunity to make their purchases only in those places where they receive the best overall customer service. Big companies, as well as owners of huge restaurant and store chains, are realizing the value of their patronage. They want to ensure that their customers are being greeted and offered assistance quickly. That their salespeople are using the sales and service techniques they have been trained on, and that they are providing the best possible service to all their customers.
Mystery shopping service range placed at different companies and employers' disposal give the opportunity to witness how well their training programs are developing, as well as the opportunity to make some changes in the spheres that require the most attention.
To be a mystery shopper isn't an easy task, as mystery shopping company terms are quite high. One of them is that a mystery shopper must be fair, honest, and conduct themselves with the highest level of professionalism.
Mystery shopping companies receive hundreds of applications each week through their website Automated Online Application Process. Although only a small percentage of these applicants make it through this automated system, because Automated Online Application Process includes an Automated Screening Process and various Online Tests. This system helps mystery shopping companies to ensure that ONLY quality mystery shoppers are being accepted to conduct a mystery shop for their clients. The mystery shop range can be extremely various.
A shopper may be asked to go into a store looking for a particular product (particular mystery shop). In that case, the shopper would be expected to evaluate the knowledge and attitude of the staff. The shopper may be required to fill out the usual form or to submit a more detailed report.
When you work as a contract mystery shopper, your assignments will be sporadic.
The average mystery shopping assignment will pay $15 per store, but can range between $10.00 and $20.00, depending upon the length and detail involved in each assignment. A contract mystery shopper could reasonably expect to make $50 to $100 or more a month in cash, food, and merchandise by doing an average of one mystery shop per week. The more complex the job, the higher the pay. If you visit a full service restaurant, for instance, you will spend more time in the restaurant and more time writing the report. Fees for this type of shop often range from $15 to $35 or more, plus food for the shopper and a companion.
Mystery shopping companies are constantly looking for new people because all of the "mystery" comes out if the same person shows up at the same store month after month.
And remember one more thing, mystery shopping is most definitely a fun and exciting way to make additional few extra dollars, and it shouldn't be taken in as a regular source of income. It is not a way for you to earn a living.