"Making guests feel at home" has long been the main objective of the hotel industry. At the most basic level this means offering a clean room with a comfortable bed. Yet, as our lives have evolved to include more comforts, hotel services have improved, and luxury hotels have appeared. Elegantly styled, luxury hotels have unique amenities that often include king-sized beds piled high with pillows, CD players, telephones and TVs in the bathroom, and even spas in some of locations. The most famous chains of luxury hotels are The Four Seasons Hotels and The Ritz-Carlton.
Founded in 1960, Four Seasons invented luxury for the modern traveler. Spacious rooms, beautiful flowers, award-winning cuisine, spa escapes, resourceful assistance of the multilingual Concierge, - these are the temptations of Four Seasons. You may also count on high-speed Internet access and expert communications support, with in-room convenience from speakerphones to data ports. The concept of The Ritz-Carlton hotels is elegant lifestyle. At The Ritz-Carton the guests are treated with respect and dignity, following the motto: "We are Ladies and Gentlemen serving Ladies and Gentlemen." The company has grown a collection of luxury hotels around the world, located in the most picturesque cities and resort destinations. Several of these hotels are historic landmarks, as The Ritz-Carlton Hotel Company is committed to preserve architecturally important buildings. Some examples are The Ritz-Carlton, San Francisco; The Ritz-Carlton, Philadelphia; The Ritz-Carlton, New Orleans; and The Ritz-Carlton, Huntington Hotel & Spa. While The Ritz-Carton hotels are chic, stylish and very successful, their appeal is targeted more to a hip, affluent clientele. Four Seasons, on the other hand, try to bridge the gap by being stylish as well as providing the businessperson with the traditional requirements of meeting space and business centers.
Other chains of luxury hotels are Crowne Plaza Hotels, Embassy Suites, Staybridge Suites, W Hotels and others. Although being quite different in style, they all have meticulous personal approach and high-class service. Independent luxury hotels and resorts can compete now with well-known luxury hotel chains, providing intimacy of a smaller property. The hotel personnel, not constrained by corporate policies, has the freedom to act according to the demands of each situation. Besides, independent luxury hotels offer special amenities and services sometimes not found at the name brand hotels. At the Elan Hotel Modern in LA, each guestroom is handsomely appointed with a complimentary assortment of thoughtful amenities you'd expect to pay extra for, including an extensive video library, 200 thread Egyptian Cotton bedding and two phones with remote voice message pickup. In Scottsdale, the Hotel Waterfront Ivy is not a typical luxury hotel either. Starbucks Coffee, cotton robes and natural bath products are just a few of the in-room standard amenities.
Luxury hotels are constantly upgrading the amenities. Trying to assess the needs of the future guests, hoteliers tend to build large spas. Owners of luxury hotels understand that modern travelers become better educated about the importance of health and are willing to incorporate the spa experience as an important component of both their vacation and business trips. Small Luxury Hotels, the exclusive hotel brand featuring over 329 independently-owned, luxury hotels, recognized the growth in consumer demand for luxurious spa experiences and has extended their brand power and expertise in the form of the Spa Book. The book is a complete guide to spa experiences, selecting some of the best spas around the world. With or without spa, luxury hotels create an elegant warm ambience, where luxurious comfort soothes body and soul.