How Lloyds Could Improve Its Insurance Site

The Lloyd TSB group offers many great services such as the Lloyds motor car insurance, but the only flaw is that the site should be directly connected to www.Lloydstsb.com or similar. Instead the Lloyds TSB is on the homepage www.insurance.uk. Then they could attract more customers directly to their own site, instead of everyone else’s. However, they do serve a purpose, and have qualities that make them unique. They want to help people make the right insurance decision, and they offer claims lines to various companies that they work with. They also are one of few companies that offers access via braile and teletype services for the visually and hearing impaired.
Lloyds offers a lot of great services such as Lloyds motor car insurance. They should just make it easier to find, because more and more customers would then be able to take advantage of all Lloyds great insurance services. Lloyds insurance is brought to the U.K. by Lloyds TSB and deserves a website all its own.

Once you finally find Lloyds at the URL www.insuranc.uk, you are able to make sound judgments about the Lloyds motor car insurance and other car insurance policies. That is because they do offer very detailed information, including information about Lloyd motor car insurance policies such as the one that offers a 65% no claims discount and a 10 to 15% discount on Lloyds motor car insurance purchased online.

The only thing that would make them better is for them to realize they need a more accessible website, with the home page pointing to something like www.Lloyds.com. If they by chance do, then they should have it in more search engines so it is easier to find.

It does not mean that Lloyds does not offer great services or care about its customers though. In fact, they probably have one of the best customer service programs of most insurance companies. Some benefits of this company are that they have a 24 hour 7 days a week claims line, including links to other companies affiliated with them. Some of the companies that are affiliated with them are Churchill, Alliance Cornhill, and Zurich Insurance companies. They also offer free courtesy cars when yours is being repaired, if you have Lloyds motor car insurance comprehensive coverage.

Furthermore, if you have no claims, within a certain period of time your Lloyd motor car insurance will be dramatically decreased by at least 65%, and more if you are over 50 years old.

The most remarkable aspect of the Lloyd insurance group is that it offers services to the visually and hearing impaired. For people who are deaf or hard of hearing they have a text phone number, and they also capable of services hearing impaired customers through a Type Talk system. For the blind person, they offer information about car insurance in Braille.

Furthermore, they offer extensive links to variety of other information about themselves as well as privacy and security policies they have for online transactions.

So the fact that the Lloyd insurance company should have its own website be more easily accessible by search engines is not a harsh criticism. It is just a minor flaw that if changed would help them to administer all their great services to more and more people. One reason why they probably do not is because they are a company whose insurance is arranged by Churchill Insurance, another leading Insurance group in the United Kingdom. Regardless, it would be nice if the Lloyds insurance group had one specific set of policies that they offer displayed on a single website.

The only reason that Lloyds perhaps does not have their own direct website easily accessible is because it is a challenge to make every URL as popular as other sites. Therefore, this will take time. In the mean time, consumers reading about this will be able to spread the word about the great services that Lloyds insurance has to offer.
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