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Article summary: Have you ever phoned up an insurance company to get a quote only to be greeted by a disgruntled man or women who sound like they are ready to jump out of their nearest window? A lot of people have had to offer the poor customer service that seems to be the norm on the car insurance phone lines. Canada auto insurance companies are trying to put a stop to this and are making sure that their employees are made to sound like a real person, rather then a suicidal person. Read entry article
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