Every person makes several certain steps in life: kindergarten, school, college and university or institute. And only after university graduation you can call yourself a professional. We do not study tanning training at schools or colleges, but there are special tanning training institutes which are responsible for confidence in tanning salon owners and provide special tanning training courses.
Only the combination of technical competency and knowledge ensure that can serve your customer. Customer service and a good tan are the main keys to your success. Tanning training institutes teach business students a correct and professional running of indoor tanning salon and after an expertise you are able to start your new business.
Studying at one of the tanning training institutes includes a basic test where you have to answer questions about photo-sensitivity, sanitation, risk of overexposure, eyes protection, skin, federal regulations, tanning process, UV radiation, exposure schedules, tanning lamps, skin care and operating procedures.
Having obtained the permission to open a tanning salon from one of the tanning training institutes what are the next steps to be done?
Management: Manager is responsible for everything: checking how the employees work, if there are any problems. But first of all manager determines long-term and short-term goals of the salon. The task of manager is to make the business work. That includes a serious working stuff.
Working at tanning salon is specific job. That's why manager has to explain and show everything to the employee and than let them continue the task, of course, helping them for the first few weeks.
Working at a small tanning salon is especially hard because, usually, there is only one manager and he is responsible for buying the needed equipment, should calm down angry clients and teach a new employee. And everything should be done fast!! But after some period of time, when the workers have adapted to the work and you have sometime to relax, the work will start to bring you pleasure.
How to find a good employee? Good question. A skilled staff is the key to your salon. You can't do it all by yourself. These are the first people who the customer sees and who are taking care of their bodies and faces.
First of all the staff must love what they do, that there would be a profit from your business. Obviously, any task brings you much more pleasure and relaxation when you see a warm smile and pleasant people.
Having defined with role of employees, the next step is to train them. First give them the needed literature to study. Explain that all the books and magazines should be read carefully. Allow them to present during your phone conversation to learn how to speak with customers correctly. Remember, that the best teacher for them is manager. It is the only person whom they can ask some questions. After that every employee should past a test to reveal the skills.
To keep a worker in a good mood and desire to work manager should motivate him differently. A friendly collective and a good salary or maybe some premiums or presents is everything what is needed.
The National Tanning Training Institutes already exist in the United States and Canada.