Operating the largest and the most advanced communications network in the Jordan Kingdom enabled Fastlink to spread the mobile services in the various parts of the country in a record time. Celebrating the 10th anniversary since its establishment, today, the company has an amount of subscribers of about one point three million.
Fastlink has always been keen to stay tuned to technological advances around the world and to meet the needs of the various sectors of the Jordanian society, working to improve people's living standards by availing them modern technologies and new services.
As any other wireless provider, Fastlink offers a wide range of both: main and supplementary services. In 2004, Fastlink introduced the international roaming service in Iraq. It enabled subscribers to transmit and receive short messages (SMS) with Iraqna network, which operates in the central region of Iraq. Fastlink International Roaming Department Manager, Issam Saleh, said that this step was taken due to the increasing demand for an international roaming service with Iraq, particularly among businessmen, who frequently visit Iraq, "and to help customers keep in touch with their families back in Iraq."
In Iraq, the mobile services are provided by three operators: Iraqna in the central region, Atheer in the south and Asiacell in the north. Today, the international roaming service with Iraq is now limited to the central region (including the Baghdad Governorate), later, it will extend to cover the northern and southern regions.
As supplementary services, Fastlink provides its customers with either international roaming to one county or the subscriber's personal roaming free of charge and without a security deposit. Among other supplementary services, Fastlink customers enjoy the SMS roaming free of charge.
In 2002, the company expanded its international roaming coverage to include two hundred and ten operators in hundred and twenty nine states in the six continents and enlarged the number of its supplementary services by introducing the international roaming for advanced data services GPRS.
Together with Zeine Technological Applications (ZEINE), Jordan Mobile Telephone Services Company (Fastlink) launched a new service to the Fastlink's GSM subscribers, which brand name is Daleelak. With this service, the users can add and retrieve information, including emails, contact information, calendar events and notes through the Daleelak website (www.daleelak.jo) or through the mobile phone. Daleelak permits the Fastlink costumers to create their own "service accounts" in order to share information with the other users.
"We built this service as a platform that will enable individual and corporate users to have instant access to relevant information," said Basim Saleh, a Business Development Manager at ZEINE.
An access through the web, Short Message Service (SMS), Wireless Access Protocol (WAP) and the other means are available with this new service. Moreover, it enabled synchronization with Microsoft Outlook® and Exchange®.