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Article summary: Capacity planning is a vital and integral function of any successful IT organisation. In an ideal world all IT services would be capacity planned throughout their lifecycle. Today, capacity planning is an accepted management function closely aligned with strategic business planning. Although the truest forms of capacity planning should be done by IT performance experts, those on the business side of IT can have a clear understanding of the process. By knowing the process itself, business can understand the true value of capacity planning. Read entry article
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