All over the world benchmarking encourages organizations to study the best of their experience, develop methods of benchmarking implementation, thus, originating best practices. This approach to the company development may be successfully used in every sphere of business or activity. Today an absolute necessity in studying of the best practices is observed and continuously growing interest in this sphere is shown. As soon as a company realizes its backlog by means of benchmarking analysis, it experiences necessity in implementation of best practices. Best practices implementation helps to reveal reasons of backlog and eliminate them. Accumulation and analysis of this information is carried out during detailed studies of the work of deffinite companies.
At the time being benchmarking has become an important constitutive part of strategy planning and companies business activity improvement. Best practices are documented strategies and tactics employed by highly admired companies. These companies are not "best-in-class" in every area - such a company does not exist. But due to the nature of competition and their drive for excellence, the profiled practices have been implemented and honed to help place their practitioners as the most admired, the most profitable, the keenest competitors in business and consequently mature benchmarking organizations.
A long-term life strategy requires continuous development and adaptation to the present and future market demands for the sake of competitiveness
and compliance with contemporary imperatives- t.e. to supply more goods of better quality and at competitive cost.
In order to encourage employees to energetic work and enhance their motivation, the company has to:
-believe in the necessity of changes;
- determine what is there to be changed in the work;
- to have a clear view of the situation after certain changes are implemented.
Benchmarking contributes to solution of the above mentioned tasks. Revealing backlog in the work of a certain organization, benchmarking analysis makes its managers to think over new methods of work using best practices. Helping the company to study the ways allowing other companies to achieve high results, benchmarking shows what is there to be changed in the work. Comparative analysis of experience of other organizations proves that it is rather possible to achieve good results. The main reason of increasing benchmarking popularity is in absolute necessity to gain business improvement in all spheres a company deals with. Indeed, it is impossible to single out one enterprise as absolutely the best in all spects of the work. There always exist a continuous demand in searching for good, promising and perfect methods of work. It is necessary to accumulate the informaton about best practices, to transform it properly and implement it on the whole company scale.
Evolution in studying of best practices.
If we look back into the history of benchmarking science development we can find out that within different development stages various sides of benchmarking analysis prevailed: searching for the information about companies work showings to be benchmarked, studying of industrial process and best practices, working up of standards for enterprises.
In any way, starting benchmarking analysis a company wants to fix quantitative data first. But it is evident that informational resource of quantitative showings is limited. They are basically conditioned by financial and historical circumstances and can't be used for prognostication. Studying and mastering best practices is the basis for effective operations in companies work improvement. Service level improvement, market share expansion and financial results perfection - these tasks are possible to solve only by means of best practices implementation.
mature benchmarking organizations